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Just installed on my new computer - MacBook Pro. I can open the Organizer but when I try to open Photo editor it says loading, then disappears without opening. How can I fix this?
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I had the same issue today on a Windows PC after downloading the upgrade 1.1.9 for Topaz Photo AI. Adobe says to talk to Topaz. Topaz says to talk to Adobe. Pretty frustrating!
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Same issue. I purchased a Mac mini with Monterey 12.6.3 and migrated my files from my old computer (on Big Sur). I had a message telling me to uninstall and reinstall PE 2021(error:11). I uninstalled it but now I have to download PE2021 again but I cannot find the link... I must say I made the mistake to download PE2023 that erased PE2021. I finally found my serial number but of course it won't work for PE 2023... So my question is: where can I find the link to download PE 2021?