Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photosop Element

New Here ,
Mar 15, 2021 Mar 15, 2021

Copy link to clipboard

Copied

After editing a raw2 file on Photshop Element 2018 and save it, I cannot read it

 

 

TOPICS
Problem or error

Views

96

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Hi Louis5C58,

 

Could you please confirm if you're getting any error message while using this file? Please share the screenshot if it's so.

Also, please try to update the thumbnail in EO after saving the file.

 

Thanks!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

 

 

Snap 2021-03-16 at 12.46.07.pngSnap 2021-03-16 at 12.48.08.pngSnap 2021-03-16 at 12.50.00.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Hi,

Could you please share the media files you are getting this issue with?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

LATEST

here are the files capture

Louis5C58_0-1616591316649.png

 

Louis5C58_3-1616591435542.pngLouis5C58_4-1616591500118.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines