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I'm having a problem with Elements 2020 where my edited photos print ok but if I go back and re-edit a photo then it won't print. Has anyone else seen that?
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What OS are you using? What format files are you working with? What happens if you close and re-edit the file? Are you priting in the Editor or the Organizer?
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My OS is Windows 10. File format is jpg. if I close and re-edit photos they still wont print. I'm printing in the editor.
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Are there any error messages?
Have you installed the latest driver for the printer?
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No error messages. I believe I have the latest print driver. And now when I hit print the editing component shuts down.
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1. Try resetting preferences to default. In Editor, expert tab, go Edit>preferences>general and reset preferences on next launch.
2. You can check for an updated printer driver on the manufacturer's web site.
3. Can you print from other applications?
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Thanks, I'll try those things. I am able to print from other applications.
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I found an Epson diagnosis test online and it found a printer issue. Problem is fixed. Thanks for your help.