We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Photoshop Elements version 16 was kindly moved from my old windows 10 laptop to my new windows 10 laptop by an Abode technician. But now I come to use it I get these messages: 'the active layer is empty' and 'there is not enough memory'. What should I do?
What are your complete computer specifications?
Thanks for your response...
4 GB RAM, 64-bit version of Windows 10, 1.5 GHz processor - although I don't know what much of this means!
Copy link to clipboard
I didn't email you. You were sent an email notification from the forum that I replied to your post because your preferences were set for that to happen.
Let us know how you manage with your issue.