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I'm a long-time user of PSE and just upgraded from PSE9 to PSE2020 running Windows 10. My scanner is a CanoScan9000F Mark ii. Running the scanner with PSE9, I would select "File" then "Import" and get a list of my scanners attached, including the 9000F. Selecting the 9000F brought up a detailed scanning screen of ScanGear software that allowed many, many custom settings for scanning. I've downloaded the most recent version of ScanGear from the Canon website and installed it on my computer. However, when I select "File" then "Import" I get a block titled "WIA support ...". That gives me the option of choosing the 9000F, which I do, but I then get a very simplistic set of controls for scanning, probably the default with PSE2020. Any suggestions on how I can get my ScanGear screen back when I select the 9000F scanner? Thanks in advance.
I agree. It's very disappointing Adobe are doing this. The Canon Scangear interface is great, and worked really well in previous PSE versions until the current version which says it is TWAIN compliant but then doesn't work properly. All you get in PSE is a WIA interface which is really dumbed down and useless. It doesn't even allow you to scan more than one image or document at a time! I just bought a new laptop, new version of PSE, and new a Canon LiDE 400 scanner. I'm very disappointed in Adobe's attitude to scanning within PSE. If someone buys a dedicated scanner, they obviously want good control over all scanner settings. So Adobe shouldn't treat us as though we're uninformed customers who just want to press a button and accept whatever we get from a scanner.