PSE15 Text Engine cannot be initialized

Explorer ,
Apr 15, 2017 Apr 15, 2017

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Since my Windows 10 update to the Creator's edition last week, the text engine does not work any longer.

I am using Win 10 Pro x64 Version 1703 OS Build 15063.138

PSE15 I just updated today. Version running: 15.0 (20160905.m.97630) x64

The PSE15 error message basically says (translated from German):

Process cannot be completed because the text engine cannot be initialized.

It provides a click link to resolution which does not show me any resolution 😞

Any suggestion what to do?

I reset all my preferences already, with no effect to the problem.

Easterly regards,

Andreas

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correct answers 1 Correct answer

Community Beginner , Apr 16, 2017 Apr 16, 2017
I stopped PSE, deleted the following directory:C:\Users\[username]\AppData\Local\Adobe\TypeSupport Then restarted PSE, and the Text Engine worked fine.

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Community Beginner ,
Apr 15, 2017 Apr 15, 2017

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There's obviously a problem between the latest Windows 10 update and Photoshop Elements. My PC received the update, and I'm getting the Text Engine error message in Photoshop Elements. My laptop didn't receive the update yet, and Photoshop Elements is working fine. And Photoshop Elements was working fine on the PC the day before the update was installed.

Something needs to be fixed by Adobe, or a workaround given. This is preventing me from getting my work done.

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Community Beginner ,
Apr 16, 2017 Apr 16, 2017

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I stopped PSE, deleted the following directory:

C:\Users\[username]\AppData\Local\Adobe\TypeSupport


Then restarted PSE, and the Text Engine worked fine.

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Explorer ,
Apr 16, 2017 Apr 16, 2017

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Cool, many thanks, snagswolf​, that worked for me, too!

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Community Beginner ,
Jul 18, 2017 Jul 18, 2017

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I could not find the directory that was suggested.

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New Here ,
Jul 19, 2017 Jul 19, 2017

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LATEST

Adobe folder does not show in the file directly.  What is the next possible solution?

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Explorer ,
Apr 15, 2017 Apr 15, 2017

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I have just uninstalled PSE15 and installed it with the latest download file from Adobe.

Same problem 😞

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New Here ,
Jul 05, 2017 Jul 05, 2017

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I am using PSE13 and have same Problem since Windows 10 update to Version 1703.  I would like to delete the file Type Support also unfortunatelly I cannot find the Directory in PSE13.

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Community Beginner ,
Jul 18, 2017 Jul 18, 2017

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I find it! It's now deleted and the text tool works. Many thanks! Mwah! Mwah!

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