retrieving lessons

[jimkirjr66]

When I try to retrieve the lesson files I downloaded to the organizer I keep getting file is damaged or in format cannot be included in elemants org.

[Greg_S.]

What OS and version of Elements are you using?

Where did you get the files from? What format are they?  Can you upload a sample here.

[jimkirjr66]

I pusrchased the photoshop elem book,went to adobe website downloaded. Created my folder(im using windows explorer)I see all my lessons but I cant get photos from files and folders,That is where I getfile damaged box
Sent from Mail for Windows 10

[Greg_S.]

You haven't told us which version of Elements you are using, nor what format the files are.  If you are using a newer version of Elements, the Organizer will not import pdf files.  Please post a link to the website where you got the files if it is publicly available.  Otherwise, please attach a sample here.

[jimkirjr66]

I purchased photoshop elements 2020 And in the book I went to WWW.sdobepress.com/PSECIB2020 and downloaded the files tat was there
Sent from Mail for Windows 10

[Greg_S.]

The site you linked is only for purchasers of the book who have an account.  So, please attach one of the files to a post on the forum.  You cannot do it by email.  And you may have to make a post, then edit it by clicking on the . . . More button below your post.  You will then have an opportunity to attach a file.

[jimkirjr66]

Thanks for trying to help. Im not much of a computer person,I do not know how to attach a file. I ll just remove the program
Sent from Mail for Windows 10