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I have just gotthe apple store verison of Photoshop Elements 2021.
I have got problems and have already raised an issue on this forum but my problem has not been resolved. I want to talk to a person via online chat or phone but I am unable to do so, When I press the contact us button on the help page nothing happens.
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Try a different browser.
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I presume you're referring to this post?
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If you share the details of your issue here, someone on these forums may be able to help.