Copy link to clipboard
Copied
I am attempting to install Adobe Photoshop Elements 2019 for a client and am running into numerous problems:
1) When I launch the Setup.exe file the Installer window that pops up is blank and nothing happens. If I try to close the installer window the words Undefined, just shows up and nothing happens, I have to exit the installer via Task Manager.
2) I found other documentation that I needed to take the computer off of my companies domain for the installer window to display correctly. I did this and the installer window displayed correctly and I was able to install the software but, once I put the computer back on the domain Windows fails to boot and goes to recovery mode.
Is there a different install package that I can use?
To install Adobe Photoshop 2019 without the launcher window (silent install):
This was the problem that was not allowing Windows 10 to boot after installing Adobe Photoshop 2019. Disabled Virtualization in BIOS and Windows boots succesfully.
Copy link to clipboard
Copied
Hi, I've moved your post from the Photoshop forum to Photoshop Elements forum where you are more likely to get an answer to your questions.
Dave
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks for your help. This worked to install the program but, once it was installed I tried to restart the computer and it would not boot into Windows, tries 3 times and then goes into recovery mode.
Copy link to clipboard
Copied
To install Adobe Photoshop 2019 without the launcher window (silent install):
This was the problem that was not allowing Windows 10 to boot after installing Adobe Photoshop 2019. Disabled Virtualization in BIOS and Windows boots succesfully.
Copy link to clipboard
Copied
I did exactly this, but if I want to start Photoshop oder Premiere Elemets 2019, the same error like the one I had, before I tried silent install occured. And now I'm stuck. =(
Copy link to clipboard
Copied
Thanks for letting us know. I'm sure that will be helpful to others.