I just installed First Elements 2018 (download) and I have a problem:
- During a video editing, I recover my media stored on my hard drive from my PC and put them in place on the track. These media are videos taken by an HD camcorder. - When setting up the media on the track, the video appears, but the soundtrack is abscente! For information, the selected media are saved in ".MPS" and ".MOV". By cons, if I put a video on the track in ".MP4", I have no problem. I see the video and I hear the soundtrack associated with it.
For information, I started my video editing with the versions First Elements 10 and 13 and have never encountered any problem! Super reliable.
I just switched to the 2018 version which I fully trust. I think this has to be a setting or make a fix?
Thank you for your feedback, which I think should not be too complicated.