Adobe premiere 2020, erhalte Fehlermeldung beim importieren eines 265 hevc Video´s

New Here ,
Jan 02, 2020 Jan 02, 2020

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Codec´s sind installiert, wer weiß Rat.

Windows 10, auf den neuesten stand.

Bei Mausklick auf weitere Informationen, wir ein Browserfenster geöffnet und es erscheint diese Fehlermeldung (Bild 2).

 

1.JPG2.JPG

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Error or problem, Import, Tips and tricks

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Adobe Employee ,
Feb 28, 2020 Feb 28, 2020

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Hi there,

 

We're sorry for the experience you've had. We have been actively working on finding a solution to this issue. We have identified that this is happening because of the permissions provided to the HEVC video extension.

Check out this article to fix it: https://community.adobe.com/t5/premiere-elements/faq-what-should-i-do-if-premiere-elements-2020-fail...

 

Let us know if you have any questions.

 

Thanks,

Shivangi

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