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I have Adobe Premiere Elements 2020. Whenever I am adding transitions it will freeze. The program will not save. It also won't close. The only way to fix it is to restart my PC. After that it will freeze up again after a few minutes.
What operating system are you running? If Windows, have you manually gone to the AMD, Intel or nVidia web site and ensured you have the latest driver for your graphics card rather than trusting Windows to provide it?
Finally, which processor do you have with how much RAM and how much free space on your hard drive?
I am having the same problem. I actually purchased a new computer with much greater power than what was listed for adobe premier elements specifically for video editing - HP Envy Desktop - 10th Gen Intel Cor i7 GeForce GTX 1660 Super; Windows 10 recently updated. I have 32 gb ram, 31.9 is useable. Please help
From the Help menu, select Online Support. It goes to a website where you can start an online chat with Adobe techs. They will trouble shoot your computer. (It is probably a video driver).
You can go to the same website with this link: https://helpx.adobe.com/support.html
There is a round icon with a box in it in the lower right corner. That is a shortcut for starting a chat.
You are facing this issue with any transition or with a specific transition?
Can you please share the system specs with us like GPU on your machine, OS, RAM, Hard disk, processor?
As discussed, The issue has resolved after reinstallation.
Let us know here in case you face this issue again.