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Cannot remove green background of added clip to the existing video when the final video is exported.

New Here ,
Nov 02, 2020 Nov 02, 2020

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On my video timeline I posted an animation of a "Subscribe" clip that I found online. This animation by itself is on a green background but when I place this animation over my video, it blends with the existing video background and it's fine (green background disappears). However, when I go to Export and Save this video at 4K, the final video shows the little animation on the green background over my existing video. Is there a way to have this green background for my animation not show when I save the video? See attached screenshot. Please help. Thank you.

 

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Export, FAQ

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Adobe Community Professional ,
Nov 02, 2020 Nov 02, 2020

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attachment.png

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New Here ,
Nov 02, 2020 Nov 02, 2020

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I posted the screenshot below like you requested.

 

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Adobe Community Professional ,
Nov 02, 2020 Nov 02, 2020

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What are the export settings?

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New Here ,
Nov 02, 2020 Nov 02, 2020

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Here are the export settings:

Screen Shot 2020-11-02 at 4.21.21 PM.png

 

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New Here ,
Nov 02, 2020 Nov 02, 2020

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Screen Shot 2020-11-02 at 3.54.57 PM.png

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New Here ,
Nov 02, 2020 Nov 02, 2020

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This is what happens with the final saved video.Screen Shot 2020-11-02 at 10.08.34 PM.png

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Adobe Community Professional ,
Nov 03, 2020 Nov 03, 2020

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Please use the free MediaInfo and post a screenshot the properties of the "Subscribe" clip in tree view:
https://mediaarea.net/en/MediaInfo


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