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Elements 2019 - GoPro 7 Video - No Codec

New Here ,
Feb 21, 2019 Feb 21, 2019

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How do I load my Gopro 7 videos into Premiere Elements 2019?  Windows 10 64bit....It just says no supported Codec...how could adobe not include that?

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correct answers 1 Correct answer

Adobe Community Professional , Feb 21, 2019 Feb 21, 2019
Sorry for the bad news, but neither Adobe nor Microsoft offer the H.265 codec.  Apparently neither believe in it.  If you have an Apple machine, H.265 is provided in the OS. The links I posted earlier provide GoPro's point of view.  Your choices are limited to converting the H.265 to H.264 or finding another editing system.

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Adobe Community Professional ,
Feb 21, 2019 Feb 21, 2019

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Depends on what the codec is and, to a certain extent, what operating system you're working with.

Open one of your GoPro videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report that is generated and paste it to this forum. Once we know your video's specs, we can better recommend how to proceed.

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Adobe Community Professional ,
Feb 21, 2019 Feb 21, 2019

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New Here ,
Feb 21, 2019 Feb 21, 2019

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Windows 10 Pro - File info:

Codec: MPEG-H Part2/HEVC (H.265)(hvc1)

4k60p

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Adobe Community Professional ,
Feb 21, 2019 Feb 21, 2019

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Sorry for the bad news, but neither Adobe nor Microsoft offer the H.265 codec.  Apparently neither believe in it.  If you have an Apple machine, H.265 is provided in the OS.

The links I posted earlier provide GoPro's point of view. 

Your choices are limited to converting the H.265 to H.264 or finding another editing system.

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New Here ,
Feb 22, 2019 Feb 22, 2019

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WIndows plays them just fine with a 99cent codec download from their store...but you're saying Adobe doesnt want to support it?   I appreciate your fast responses.

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Adobe Community Professional ,
Feb 22, 2019 Feb 22, 2019

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ChrisK1982  wrote

WIndows plays them just fine with a 99cent codec download from their store...

Would you mind providing a link to that?  My curiosity is up!

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New Here ,
Feb 22, 2019 Feb 22, 2019

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Adobe Community Professional ,
Feb 23, 2019 Feb 23, 2019

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ChrisK1982  wrote

WIndows plays them just fine with a 99cent codec download from their store...

If you use VLC or Potplayer you dont have to spend 99 cents.

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New Here ,
Feb 23, 2019 Feb 23, 2019

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I do use VLC, my point is MS does support it with 99 cents...I wish Adobe would consider the same.

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Adobe Community Professional ,
Feb 22, 2019 Feb 22, 2019

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As we've said, Premiere Elements does not work with the H.265 codec. I don't know what Adobe's motivation is.

FWIW, CyberLink PowerDirector costs about the same and does offer full support for H.265 video.

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