elements premiere 2020

New Here ,
Feb 13, 2020 Feb 13, 2020

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I just purchsed elements premier for my mac. When trying to install I keep getting error message 1. When I  check in the trouble shooting suggestions the solution is to try again. Not working, any suggestions?

 

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Adobe Community Professional ,
Feb 13, 2020 Feb 13, 2020

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Error 1 usually indicates a problem with your operating system on a Mac.

http://fixmacissue.com/fix-error-code-1-on-mac.html

 

But you can always chat with Adobe customer service and they may be able to help you out.

https://helpx.adobe.com/sea/contact.html?step=PRE_adobe-id-signing-in_stillNeedHelp

 

This is a user to user forum, so I'm not sure we can be of much help.

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