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Help with version 2018 [Branched from Re: Denied upgrade from 15 to 18, purchased 8/17/2017]

New Here ,
Dec 20, 2017 Dec 20, 2017

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​well. I just paid for a version elements 18 but it takes me back to elements 15..

and refuse to pay me back.

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correct answers 1 Correct answer

Adobe Community Professional , Dec 21, 2017 Dec 21, 2017
nicolel19664432  wrotewell. I just paid for a version elements 18 but it takes me back to elements 15..
If you mean that when you double click a shortcut it opens version 15, if you have both installed you will need to create a new shortcut for the 2018 version.If you need to download 2018, go here:Download Adobe Premiere Elements 2018, 15, 14, 13, 12, 11, 10

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Adobe Community Professional ,
Dec 21, 2017 Dec 21, 2017

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nicolel19664432  wrote

well. I just paid for a version elements 18 but it takes me back to elements 15..

If you mean that when you double click a shortcut it opens version 15, if you have both installed you will need to create a new shortcut for the 2018 version.

If you need to download 2018, go here:

Download Adobe Premiere Elements 2018, 15, 14, 13, 12, 11, 10

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New Here ,
Dec 21, 2017 Dec 21, 2017

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hello,

Thanks so much..!! Great Holidays..

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New Here ,
Dec 21, 2017 Dec 21, 2017

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Forget to say ...yolu are rigt...a double click.......

Thanks..very good and fast..

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