Copy link to clipboard
Copied
Hello!
I am attempting to import a video that I shot on my GoPro Hero 7 Black into Adobe Premiere Elements 15. The video is .MP4 and was shot in 120 FPS, as I wanted to use the video for slow motion.
Each time I attempt to import it, I get the following message: "This type of file is not supported, or the codec is not installed."
Does anyone know how to import this? Thank you!
The key is where it says "Codec ID/Info: High Efficiency Video Coding". That is "HEVC" or "H.265"
The most common conversion program is called Handbrake. It is free, downloadable and highly regarded. I don't know what it does with the 120 FPS.
A YouTube I liked about GoPro, H.265 and Handbrake: Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube
GoPro themselves has a page of explanation and recommends Handbrake: https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake
...Copy link to clipboard
Copied
Most likely this video uses the HEV H.265 video codec, which Premiere Elements can not work with.
To find out if that is the case, open your video in the free download MediaInfo. In MediaInfo, set View to Text and then copy and paste the report it generates to this forum. Once we know what the video file is made of, we'll be better able to advise you.
Copy link to clipboard
Copied
Hello Steve,
Thank you so much for your reply. I followed your directions and this was the report that was generated:
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 299 MiB
Duration : 41 s 667 ms
Overall bit rate : 60.2 Mb/s
Encoded date : UTC 2018-11-10 15:11:43
Tagged date : UTC 2018-11-10 15:11:43
xyz : +33.9876-116.1621/
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 41 s 667 ms
Bit rate : 59.9 Mb/s
Width : 2 704 pixels
Height : 1 520 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 119.880 (120000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.122
Stream size : 298 MiB (100%)
Title : GoPro H.265
Language : English
Encoded date : UTC 2018-11-10 15:11:43
Tagged date : UTC 2018-11-10 15:11:43
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 41 s 536 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 960 KiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2018-11-10 15:11:43
Tagged date : UTC 2018-11-10 15:11:43
Other #1
Type : meta
Duration : 41 s 41 ms
Bit rate mode : VBR
Is there any way to convert the video in such a way it could be imported?
Thank you again.
Copy link to clipboard
Copied
The key is where it says "Codec ID/Info: High Efficiency Video Coding". That is "HEVC" or "H.265"
The most common conversion program is called Handbrake. It is free, downloadable and highly regarded. I don't know what it does with the 120 FPS.
A YouTube I liked about GoPro, H.265 and Handbrake: Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube
GoPro themselves has a page of explanation and recommends Handbrake: https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake
Copy link to clipboard
Copied
Took the words right out of my mouth, Bill.
Copy link to clipboard
Copied
https://forums.adobe.com/people/Steve+Grisetti wrote
Took the words right out of my mouth, Bill.
I only know what you've taught me here, in your books, on your website and at Lynda.com!