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After inserting a project asset PE2020 does not show the monitor. This can take several minutes. I think it happened after the last update. I can still save the project but clicking the play button has no effect.
It's very frustrating.
The same happens when I click the render button. Rendering starts with a dialog like this:
The estimated remaining time shows a very strange number and after a long time the real time is displayed and then the rendering starts.
Any help to avoid this is very much appreciated.
I'm running PE om Windows 10
>think it happened after the last update
Update of what?
You need to provide details for anyone to help
Exact version of the Windows operating system
CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives
What kind of video are you editing?
-hint 4k video on an underpowered computer will not play well
The update refers to a recent update of PE2020
Version of the Windows operating system: Windows 10 Pro, version 20H2, build 19042.746
CPU brand and model and clock speed: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Video adapter brand and model and driver version and amount of video ram: Nividia GeForce GT640, driver version 22.214.171.12471, Video RAM 10Gb
Number and size and type of hard drives: SSD drive 256Gb for OS, SDD drive 256Gb for PE2020 and traditional 4Tb drive for video files.
Kind of video: Mts and M2ts files.
With this system I had no problem till one month ago.
Delete preview files and media cache and try again.
If that does not work reinstall Elements without the update.
Deleting preview files and media cache had no effect.
Maybe this weekend I will reinstall Elements without the update.
Your machine might be a little underpowered. Its 13 years old and running W10 latest version and probably highly compressed footage.
13 years old? I bought this system (new) 7 years ago.
So far I had no problems with the performance.
I will try the reinstall and see what it does.,
Sorry I meant 2013. Still its technology is obsolete.
Its like trying to compete in the Daytona with a Citroën 2CV.
This is what I found.
Situation after reinstall without the PE2020 update.
It is now clear that the problem is not caused by the PE2020 update. However this problem is new to me. I didn’t have these issues till the end of last year and the performance was not so bad.
Could anyone advise me what to do?