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PrE 2018 doesn't play MP4?

New Here ,
Dec 29, 2017 Dec 29, 2017

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A new user here. Just installed PrE 2018. When I select an MP4 from Organizer, the disk usage goes to 100% and just stays there; the movie never plays. It's a video that is about 90 seconds in length.

Any help would be appreciated!

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Adobe Community Professional ,
Dec 29, 2017 Dec 29, 2017

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What is the source of the video?  Do other videos work?

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New Here ,
Jan 13, 2018 Jan 13, 2018

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There must be something wrong with the video. Others work fine. It was just for test purposes anyway.

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