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Premiere Elements 2021 GPU Acceleration

New Here ,
Oct 30, 2020 Oct 30, 2020

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Prem Elements 2021 tells me my GPU is unsupported.

The following link however contradicts this by listing it as one of the recommended graphics cards.

https://helpx.adobe.com/uk/premiere-elements/using/gpu-acceleration.html 

Can anybody tell me what's going on?

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FAQ, Performance

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Community Beginner ,
Oct 30, 2020 Oct 30, 2020

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Situation is bad. I think they did someting really really bad. They do not even respond to my query.

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Adobe Employee ,
Nov 01, 2020 Nov 01, 2020

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@Graham5ED5 

PRE supports NVIDIA GeForce GTX 1650 but your machine has NVIDIA GeForce GTX 1650 SUPER.

These two are different GPUs and that's why it is shown as Unsupported in PRE.

 

Thanks, Gaurav

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New Here ,
Nov 07, 2020 Nov 07, 2020

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LATEST

Yes, I realised soon after.  Adobe support says it will add my GPU in the next update

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Adobe Community Professional ,
Nov 01, 2020 Nov 01, 2020

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Gaurav,

What is necessary to add GPUs to the list?  Thanks.

Bill

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