Tranferring Premiere Elements to a new computer

New Here ,
May 02, 2017 May 02, 2017

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I have premiere 10 elements and photoshop on my laptop.The laptop needs retired but not until I get a new one up and running.So I read I go to adobe and get a transfer form fill it out then they get back to me in 3 weeks or so.

My question is how do I get a fully working version on my new computer?

Also when do I get this version, is it only after they announce i qualify?

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correct answers 1 Correct answer

Adobe Community Professional , May 02, 2017 May 02, 2017
No need to fill out any forms.You are allowed activation on two computers as long as you are not using them both at the same time.If you wish to deactivate it on the old one, just go to Help > Deactivate from the menu.To install on the new computer, download from here:Download Adobe Premiere Elements 15, 14, 13, 12, 11, 10 and follow the instructions here:Start the installer after downloading

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Adobe Community Professional ,
May 02, 2017 May 02, 2017

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No need to fill out any forms.

You are allowed activation on two computers as long as you are not using them both at the same time.

If you wish to deactivate it on the old one, just go to Help > Deactivate from the menu.

To install on the new computer, download from here:

Download Adobe Premiere Elements 15, 14, 13, 12, 11, 10

and follow the instructions here:

Start the installer after downloading

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New Here ,
May 02, 2017 May 02, 2017

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Thanks Bob

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Adobe Community Professional ,
May 03, 2017 May 03, 2017

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You're welcome.

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New Here ,
Apr 28, 2020 Apr 28, 2020

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In Adobe Premiere Elements 13.1, there's no Help>Deactivate selection, only Adobe Premiere help, Getting Started, Key Concepts, Video Tutorial, User Forum, Key Shortcuts, How to Use Help, Online Support, Welcome Screen, About Premiere Elements, Manage my account, Sign Out, and Updates. Can't figure out how to deactivate if anyone has any advice, thanks!

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Adobe Community Professional ,
Apr 28, 2020 Apr 28, 2020

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Help > Sign out will deactivate in newer versions.

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New Here ,
Apr 28, 2020 Apr 28, 2020

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And if it is not working write with the online support, they can do it.

You will need your serial number for this.

In my case photoshop was working and premiere not. 

 

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