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Unable to Write to Verbatim +R DL DVDs

Participant ,
Oct 12, 2020 Oct 12, 2020

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I am running Premiere Elements 12.1 on an iMac running macOS High Sierra Version 10.13.6.  I have successfully created a number of 2 hour DVDs with Memorex +R DL DVDs using the highest quality option.  I recently ran out of those and purchased Verbatim +R DL DVDs and get "unknown error 2130932483" every time I try to use one.  I have tried to create 15 minute and 2 hour DVDs but all fail.

 

Does anyone know what part of my overall configuration is causing this problem?  Any help would be appreciated. Thanks.

 

Rick

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Error or problem, Export

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correct answers 1 Correct answer

Participant , Oct 15, 2020 Oct 15, 2020
Well, as it turns out, the Verbatim DLs work on a Windows PC where I have Pinnacle, and the Memorex DLs work on my Mac where I have Premiere Elements.  So I can work on either one, depending on the movie I am creating, and get a DL disc to work. Thanks for your input. Rick

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Adobe Community Professional ,
Oct 12, 2020 Oct 12, 2020

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Your disc drive may not like those discs.

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Participant ,
Oct 12, 2020 Oct 12, 2020

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That may be the case, but I bought 50 of them and I'm not sure I can take them back.  The burner is a Mac USB device with no markings.  Not sure the model.  It's at least 5 years old.  Any idea how to check what disc requirements it might have that Verbatim would not have?

 

Someone told me to burn to a folder first and then to the disc.  I've never done that.  Would you know the steps?  I thought it might be worth trying.

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Adobe Community Professional ,
Oct 12, 2020 Oct 12, 2020

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"Someone told me to burn to a folder first and then to the disc."

That is a good suggestion.

See here:

https://helpx.adobe.com/premiere-elements/mac-app-store/help/sharing-dvd-or-blu-ray.html

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Participant ,
Oct 15, 2020 Oct 15, 2020

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Well, as it turns out, the Verbatim DLs work on a Windows PC where I have Pinnacle, and the Memorex DLs work on my Mac where I have Premiere Elements.  So I can work on either one, depending on the movie I am creating, and get a DL disc to work.

 

Thanks for your input.

 

Rick

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