Video problem by importing video or photo file

New Here ,
Sep 26, 2020 Sep 26, 2020

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When I try to import a Video or a Picture the screen get plenty of stripes and looks like that.

What can I Do ? 

Many thanks for your suggestions.

RobertoScreenshot (1).png

 

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Error or problem, Import

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Adobe Community Professional ,
Sep 26, 2020 Sep 26, 2020

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There were some posts here last week with the same symptoms.  If I recall correctly, the solution  was to roll back the Intel video driver to a previous version. 

 

You can read one of the earlier posts here:  https://community.adobe.com/t5/premiere-elements/green-lines-in-adobe-premiere-elements/td-p/1134664...

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