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Moving text or png images causes Adobe Player:83 error

Participant ,
Apr 04, 2020 Apr 04, 2020

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Thi has happened to me every session in the beta version () where if i slid a text clip or cut a png clip i'll get the Adone Player error 83 or 6 or 79 and then program goes black.  i havew to restart to get it back.

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Bug , Crash , Error

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Adobe Employee ,
Apr 06, 2020 Apr 06, 2020

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That sounds frustrating. I'd like to help if possible. First, I have soem questions:

  1. What do you mean by "a text clip"?
  2. By, "a png clip" do you mean a png file that you imported into the project and added to a sequence inthe Timeline?
  3. Does this happen to you every time with certain media? If so, may I please have a small sample file to try it with?
  4. Finally, does it happen the same way in all render modes? To find out, go to Project Settings > General > Renderer and switch between Metal, OpenCL, Cuda and Software Only. It's ok if you do not have all 4 of those options availble, kust try whatyou have. The main thing we want to find out here is if it is a GPU render problem or if it happens with Software Only rendering too.

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