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Prores Raw problems

Explorer ,
Sep 19, 2020 Sep 19, 2020

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I'm experiencing problems with 5.9K ProresRaw files from Panasonic S1H. It seems that when you scrub through timeline fast GPU memory consumption spikes and then Premiere becomes unstable and there is error retrieving frame..' popping up. Is this a bug or do these files require more than 11GB GPU memory? Just playing back timeline and GPU memory consumption stays stable at ~3-4 GB. Also NeatVideo can't be used at all in GPU mode with Prores Raw files. I'm using latest AMD chipset and Nvidia Studio drivers as of today. 

 

AMD 3960X

1080ti 11GB

64GB ram

TOPICS
Crash, Error, Performance

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Explorer ,
Sep 21, 2020 Sep 21, 2020

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Can someone from Abobe comment on this? It is the same with latest non-beta version. The reason I'm using beta is the log conversion option for ProresRaw.

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Explorer ,
Sep 21, 2020 Sep 21, 2020

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Just donwloaded todays beta v14.5.0.36 and it seems that this is now fixed.

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Explorer ,
Sep 21, 2020 Sep 21, 2020

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Spoke too soon. After a while something triggers the same behaviour as described in the first post. Please Adobe take a look at this.

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Adobe Employee ,
Sep 25, 2020 Sep 25, 2020

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Hi Kimblah,

 

Please install the Latest ProRes RAW decoder

Change the following setting  under Preferences > Media 

set Optimize rendering to "Memory".

 

Regards

Abhishek 

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Explorer ,
Sep 26, 2020 Sep 26, 2020

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I have the latest ProRes RAW decoder installed. Changing Optimize rendering to Memory makes things even worse. Now as soon as project is started that has Prores Raw file in timeline GPU memory is maxed out and playback is not possible. 

 

GPU memory.JPG

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Explorer ,
Sep 26, 2020 Sep 26, 2020

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And this is the error that I get when GPU memory goes full:

 

Error.JPG

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Adobe Employee ,
Sep 27, 2020 Sep 27, 2020

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LATEST

 

Hi 

 

Please import same media in new test project and do not apply any effects. check if you notice same issue. 

 

 

Regards

Abhishek

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