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68

Can't move masks (or mask points) with Arrow Keys anymore!

Explorer ,
Jan 24, 2023 Jan 24, 2023

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Sometime in the very beginning of January 2021, using Arrow Keys to move masks, (or mask points) directionally around the window by pixel accurate methods, changed over to moving the playhead instead!?

And when I go into Keyboard Shortcuts, and try to manually change it, it doesn't work! And I also tried removing all the default settings, and just add back in, Move by 1 pixel for each direction, and it still doesn't work!

I BELIEVE THIS IS A BUG, AND A LOT OF OTHER PEOPLE DO AS WELL:
https://community.adobe.com/t5/premiere-pro/i-can-t-move-mask-with-arrow-key/m-p/11677100/thread-id/...

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works

Adobe, if this is NOT a bug, and is some sort of new feature, please give us back the ability to manually change it to the way we want it.

If it IS a bug, then please throw some of your extensive resources (as given you by the millions of users paying you $53/month until the end of friggin time!) to FIX THIS BUG!

THIS IS EFFECTING MY ABILITY TO DO MY JOB FOR OVER A MONTH NOW!
Bug Unresolved
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User experience or interface

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16 Comments
Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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YEP! I am running into the same problem, and it is seriously affecting the professional-nature of my work. EXTREMELY frustrating, and I hope that Adobe takes note & fixes the bug or gives us back this feature.

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Explorer ,
Jan 24, 2023 Jan 24, 2023

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C'mon Adobe! Fix this, or let us Fix it!

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Also having this problem. Causing great difficulty.

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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I posted about this on the Adobe Premiere subreddit.

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works/

No response.



I got so fed up I tried calling customer support where I was on hold for 3 hours. They told me they would call back soon with a solution. They never did. That was weeks ago now. Absolutely infuriating.

I guess it's time to try Davinci Resolve and cancel my Adobe subscription.

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Adobe Employee ,
Jan 24, 2023 Jan 24, 2023

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I can definitely reproduce this issue.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Same here as of December. 2020 and although new versions of Premiere keep coming-up no fix for this!!!!!!!!

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Exactly, this is not funny anymore.

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Participant ,
Jan 24, 2023 Jan 24, 2023

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Please Adobe :cherry_blossom: this isn't fun any more.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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プログラムモニターでタイムの入力も受付ません。

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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Still the same issue with PP 2020 in April 2021 - the only thing I've read suggesting a fix is in the upcoming Beta version of the new iteration. We should not be forced to install Betas (or new versions!) to get back essential functionality that has previously been working for years! Fix this bug in Prem Pro 2020 or give us refunds until you do, it costs us time and money to try and work around this issue!!

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New Here ,
Jan 24, 2023 Jan 24, 2023

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This is still a problem. Makes masks much less precise, unsure why the option would have been removed.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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It's still an issue! This is driving me insane.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Surprised there aren't more votes on this. If you're trying to adjust a mask on a screen-capture video, or move some other object, 1-pixel accuracy is very important! Very frustrating to be trying to make a precise adjustment, only to be suddenly moved away from your edit point on the timeline.

After Effects still lets you move mask handles and other objects with the arrow keys, so sometimes I have to do more precise edits in that app.

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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Yes the arrow key feature is back, thank you Adobe!

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New Here ,
Jan 24, 2023 Jan 24, 2023

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It is back indeed! Thanks Adobe! Just finished a video with a lot of masking and it helped immensely.

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Explorer ,
Jan 24, 2023 Jan 24, 2023

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To be honest, masks in general are atrocious in Premiere. Adobe, make them like they are in After Effects please.

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