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When trying to set or add a key color in HSL secondary in Lumetri color in Premiere Pro, nothing happens. I click the eyedropper, then click the color on my image, and no key is set. I can click any color, anywhere, and no mask is created and the HSL sliders don't budge. It is only on rare and random occasions that I can manage to select a color. I have tried selecting a key color in both the Lumetri panel and the effects control panel. Some related posts have suggested this may have to do with having two monitors, however, I've experienced this on systems with both one and two monitors. The eyedropper works better in the RGB curves effect, but there are times when I have the same issue. Any idea why this isn't working? I've been setting my sliders manually, but would really love to use the color picker, which should not be so consistently dysfunctional!
Legacy bug: Changing the status to Needs More Info. Please post full details so we can finally get a fix here. How do I write a bug report?
Thanks,
Kevin
Welcome to the Premiere Pro forums! We are glad to see you here.
We've been seeing an uptick in issues related to 2nd monitors. Are you on a Windows machine? Did you update to the latest Windows build last week? We need a few more details to help with this issue. Please see: How do I write a bug report?
I hope we can help you soon. Sorry for the frustration!
Hi @lorenzo_6576 ,
Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please take a look at this: How do I write a bug report?
Do either of these issues seem similar to what you are experiencing? We would love to get more details so we can try to reproduce it.
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Sorry for the frustration, and thanks for reaching out.
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