• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Is VTDecoderXPCService Supposed To Be This High While Editing?

Community Beginner ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

I've been having problems editing on my 2023 Mac Studio and i'm wondering if this could be the issue? 

 

For context i'm editing a 3 minute sequence with everything proxied and i cant even watch the sequence back because its too laggy. 

VTDecoderXPCService.png

my specs are:
Chip: Apple M2 Ultra
Memory: 64 GB

Gpu: 60-core

Neural Engine: 32-core 

Bug Needs More Info
TOPICS
Editing and playback , Performance or Stability , User experience or interface

Views

368

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 29, 2024 Jul 29, 2024

Hi BCS9292,

 

Sorry to hear about this. Generally, you should not be experiencing playback issues with proxies on that system. Do you have any other app playing or streaming any media in the background? If so, have you tried closing that to see if it's making any difference? Also, is this happening while working with any specific media type in Premiere Pro?

 

Thanks,

Sumeet

Votes

Translate

Translate
6 Comments
New Here ,
Feb 16, 2024 Feb 16, 2024

Copy link to clipboard

Copied

Adobe Premiere Pro Version 24.1
macOS Sonoma Version 14.4 Beta

hello guys I have this problem when I open my project in Adobe Pr VTDecoderXPCService starts using high RAM wich effect my editing playback
i tried antivirus or deleting some apps may be affected & uninstall Adobe or uptading the system but no results
Screenshot 2024-02-16 at 10.54.31.png

Screenshot 2024-02-16 at 11.07.37.png

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

Hi BCS9292,

 

Sorry to hear about this. Generally, you should not be experiencing playback issues with proxies on that system. Do you have any other app playing or streaming any media in the background? If so, have you tried closing that to see if it's making any difference? Also, is this happening while working with any specific media type in Premiere Pro?

 

Thanks,

Sumeet

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

Hi Sumeet,

 

Overall, I mostly work with .MP4 4k footage, which I know can be a strain on the mac, but with it proxied I would think it would run better. And to the point of something in the background slowing things down, when I'm working with premiere, I try not to have anything open in the background because I know it'll make it die faster. 

My nuclear option is to hard wipe my whole Mac so that anything I could've downloaded to ruin it dies with it.

 

Hope this helps,

BC

 

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

Why do you suspect that? Can you kill the process just to see. Reboot after? Here's a Google Search for you.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

The status of this bug report has been updated.

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Status Needs More Info

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 29, 2024 Jul 29, 2024

Copy link to clipboard

Copied

LATEST

Hello @BCS9292,

I am Kevin from support, one of the moderators here. Thanks for the bug report. I hope we can help you with this problem.

 

1. Do you use iCloud? In the Photos app, try switching off Settings > iCloud Photos.

2. Do you have any browser tabs open? Close all browsers and applications (such as Spotify) when troubleshooting this issue.
3. Are you a user of the Asana platform? The client has been known to generate this error.

 

Let the community know if any of these things might prevent your RAM from spiraling upward.

 

I hope the team, an Adobe Expert, or a community member will help you with this shortly.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report