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P: Duplicate frame markers only showing on one clip in 24.1

Explorer ,
Dec 14, 2023 Dec 14, 2023

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A new bug with 24.1: Duplicate frames markers in the timeline is only showing on one of the two clips with duplicate frames (rather than both). It seems to be showing only the new clip, not the original.

Bug Investigating
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User experience or interface

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correct answers 2 Pinned Replies

Adobe Employee , Apr 04, 2024 Apr 04, 2024

Hi @Editor1961, @Rafael Moses@Westy HJ@BPGII, and @kinoks,

Please check out Premiere Pro Beta 24.4. This issue should be fixed.

 

Note: Legacy issues relating to multiple imported instances of the same clip and audio only clips, still remain.

 

Let the community know if the issue is resolved in Premiere Pro Beta. Sorry for the frustration.

 

Thanks,
Kevin

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Adobe Employee , Jun 13, 2024 Jun 13, 2024

Hello Community,
I updated the status of the bug report to Investigating since a few people are seeing instances of the bug that was already supposed to be fixed.

 

I hope the team can resolve this issue as soon as possible. Sorry for the continued frustration.

Thanks.
Kevin

Status Investigating

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67 Comments
Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

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@mcx#5000 Could you share a screenshot of what you're seeing? It seems to be working for me, in 24.1:

 

Screenshot 2023-12-14 at 11.23.29.png

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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@mcx#5000, I am not seeing a problem.

 

I added 2 of Clip 1 and 3 of Clip 2. All show duplicate markers - Clip 1 in Blue and Clip 2 in Red.

 

Stan

 

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Participant ,
Dec 15, 2023 Dec 15, 2023

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It's pretty simple. The Duplicate Frame Marker is not showing up until you split the clip. Plus, once you've split the clip, it only shows the indicator on the incoming, split clip. I've attached two screen shots to illustrate. 

It's a simple edit sequence. No multiclips. Just 3 or 4 video / audio layers.

One note - the markers did show up after closing and re-opening Premiere.

 

PP V24.1

Mac OS Sonoma 14.2

Studio Ultra

Apple M2 Ultra

GPU

32TB RAID - Thunderbolt

Apple ProRes LT

 

Screenshot 2023-12-15 at 11.37.27 AM.png

Screenshot 2023-12-15 at 11.37.37 AM.png

  

 

 

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New Here ,
Dec 17, 2023 Dec 17, 2023

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After update to 24.1 my show duplicate frame markers became  unreliable.

sometimes not updated before I close and open back the project. sometimes when It duplicate it will no show any duplicate at all. 

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Community Expert ,
Dec 17, 2023 Dec 17, 2023

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Upvoted.

 

See these other two threads:

https://community.adobe.com/t5/premiere-pro-bugs/duplicate-frame-markers-only-showing-on-one-clip-in...

https://community.adobe.com/t5/premiere-pro-bugs/duplicate-frame-markers-are-not-work-properly/idi-p...

 

Following your comment about splitting, I did the following with these results:

 

Show duplicate frame markers is on.

 

  • Single clip sequence on timeline, split the clip. No duplicate markers show.
  • Add the same clip to the end of the original clip. Both parts of the original split clip, and the new clip, show duplicate markers. However, when I expand the timeline (\ key), the duplicate marker only shows on the part of the new clip that showed before expanding. Undoing and redoing the expansion makes no difference. Nor does changing sequences, closing the project and reopening, nor closing and reopening PR.
  • Change the size of timeline so there is extra space and add a third instance of the original clip to the end. Everything (correctly) now shows as duplicate with the duplicate markers showing on the entirety of each clip.

 

Yes, something odd is going on!

 

Stan

 

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Community Expert ,
Dec 17, 2023 Dec 17, 2023

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Community Expert ,
Dec 17, 2023 Dec 17, 2023

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Upvoted. See my post in this new thread where he mentions splitting a clip:

https://community.adobe.com/t5/premiere-pro-bugs/bug-report-duplicate-frame-marker-not-showing-up/id...

 

@mattchristensen, odd one!

 

Stan

 

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Participant ,
Dec 17, 2023 Dec 17, 2023

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Thanks, Stan. It's good to have another user verify some part of what I'm seeing. When I get a chance, I'm going to duplicate your process and see if I get the same results. Thanks again.

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New Here ,
Jan 05, 2024 Jan 05, 2024

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Upvoted, having same issue. Markers show properly on application restart.

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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Upvoted. Not sure what causes it to disappear at times and show up other times.

Versions 24.0.3 and 24.1 contains this bug.

If it helps, I tested on iMac Pro 2017 on Ventura, Mac Studio M1 Ultra on Sonoma, and PC on Windows 10.
ProRes, h264, wav files all affected as well.

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Having very similar problems. Typically only the second of two duplicate clips shows the duplicate frame marker. I have noticed that zooming in sometimes changes this. Restarting computer and/or Premiere does not solve the problem.

 

I did not have this problem in Premiere 2023. 

 

I started this project in 2023 and updated it when we upgraded Premiere, so I did wonder if this issue specific to projects that migrated from one version to another. However, it sounds like it is more widespread that this.

 

Below are my system specs:

:desktop_computer:️ COMPUTER HARDWARE:
Processor 12th Gen Intel(R) Core(TM) i9-12900 2.40 GHz
Installed RAM 64.0 GB (63.7 GB usable)
System type 64-bit operating system, x64-based processor

 

:floppy_disk: OPERATING SYSTEM:
Edition Windows 11 Pro
Version 23H2
Installed on ‎1/‎8/‎2024
OS build 22631.3007
Experience Windows Feature Experience Pack 1000.22681.1000.0

 

:movie_camera: PREMIERE VERSION:
Version 24.1.0 (Build 85)

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Having very similar problems. Typically only the second of two duplicate clips shows the duplicate frame marker. I have noticed that zooming in sometimes changes this. Restarting computer and/or Premiere does not solve the problem.

 

I did not have this problem in Premiere 2023. 

 

I started this project in 2023 and updated it when we upgraded Premiere, so I did wonder if this issue specific to projects that migrated from one version to another. However, it sounds like it is more widespread that this.

 

Below are my system specs:

COMPUTER HARDWARE:
Processor 12th Gen Intel(R) Core(TM) i9-12900 2.40 GHz
Installed RAM 64.0 GB (63.7 GB usable)
System type 64-bit operating system, x64-based processor

 

OPERATING SYSTEM:
Edition Windows 11 Pro
Version 23H2
Installed on ‎1/‎8/‎2024
OS build 22631.3007
Experience Windows Feature Experience Pack 1000.22681.1000.0

 

PREMIERE VERSION:
Version 24.1.0 (Build 85)

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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Not happening with mp4 and mov files but is happening with mxf files.

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New Here ,
Jan 31, 2024 Jan 31, 2024

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As Adam said, I'm only seeing this problem with my mxf files shot in the field. But if that same mxf is part of a multicam, then it displays the duplicate markers properly. 

dup marker problem.jpg

 

File Path: U:\.....\Tight FX6\PRIVATE\XDROOT\Clip\C0958.MXF
Type: MXF
File Size: 44.60 GB
Image Size: 1920 x 1080
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - 8 Channels
Project Audio Format: 48000 Hz - 32 bit floating point - 8 Channels
Total Duration: 01:03:03:12
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

MXF File details:
Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)
File generated by: Sony, Mem (2.00)
AVCI 100
Bitstream Format: Sony

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Update: Just noticed it's sometimes happening on wav music files too.

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New Here ,
Feb 06, 2024 Feb 06, 2024

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This is happening to me as well - on both WAV and MXF files. Premiere 24.1

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New Here ,
Feb 14, 2024 Feb 14, 2024

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I also have this issue with .mov (422 proxy files) Moreover if I delete the clip with no duplicate frames indicators, the indicator doesn't disappear from the remaining clip, wrongly signalling that there are duplicate frames when there are none

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Same. ProResLT. Not indicating other clip and stays flagged if i delete the unflagged clip.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Adobe Employee ,
Feb 16, 2024 Feb 16, 2024

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Thanks everyone, that extra information is helpful. We think we've identified what is going on and are working on a fix. The format of your media shouldn't matter.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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is this proboem sorted yet ? so anoyong that adobe premier is so expensive yet so many problems continue to crop up.

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Community Beginner ,
Feb 24, 2024 Feb 24, 2024

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Same problem - super annoying, going to try the version before. 

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Explorer ,
Mar 01, 2024 Mar 01, 2024

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24.2.1 have this bug also

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Explorer ,
Mar 01, 2024 Mar 01, 2024

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Same bug on 24.2.1 with MXF

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Explorer ,
Mar 18, 2024 Mar 18, 2024

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Same problem here, for months now.

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