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18

P: Premiere media bin automatically scrolling to the top

Community Beginner ,
Jun 19, 2024 Jun 19, 2024

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After adding a clip to one of my project folders, the bin keeps on scrolling to the top automatically. 

I closed and reopened the app, but the issue persists.

The issue happens only for that specifin folder, all others behave as usual.

Premiere Pro version is 24.5.0 (Build 57) on Mac OS Sonoma 14.5

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correct answers 1 Pinned Reply

Adobe Employee , Jul 08, 2024 Jul 08, 2024

Hello @Francesco32305837cpuo,
I moved this thread to the Bugs forum. Thanks for filing this bug. Can you and anyone else provide any other details to help the team reproduce the bug? See, How do I write a bug report?

 

Sorry for the frustration.

 

Thanks,
Kevin

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58 Comments
Community Expert ,
Jun 19, 2024 Jun 19, 2024

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Make new folder and copy every thing over.

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Community Beginner ,
Jun 19, 2024 Jun 19, 2024

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I didn't get to try that. After working for some time, switching back and forth between Premiere and After Effects, when I went back to the problematic folder, the issue was not happening anymore. But should it reappear, I will try your suggestion. Thanks.

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Community Beginner ,
Jun 21, 2024 Jun 21, 2024

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I'm having the same issue on a Mac with Ventura 13.5.2 (22G91). It only happens in Icon View and mine autoscrolls to the bottom

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Community Beginner ,
Jun 21, 2024 Jun 21, 2024

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Tried this and it didn't work

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New Here ,
Jun 21, 2024 Jun 21, 2024

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In project panel where we import the footages, Scroll is working automatically. Example if im scrolling it to full down it goies automatically to the top of the content. Please fix this issue asap

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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What version are you in? I do not see this in 24.4.1.

 

Stan

 

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New Here ,
Jun 23, 2024 Jun 23, 2024

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i have the same problem, the window will scroll up or down automatically and reinstalling, rolling back a version and restarting my pc didn't help

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New Here ,
Jun 23, 2024 Jun 23, 2024

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I'm having the same issue as well. Is this a bug? Not sure how to resolve. 

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Community Expert ,
Jun 23, 2024 Jun 23, 2024

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Does it happen in List mode?

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New Here ,
Jun 23, 2024 Jun 23, 2024

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I'm having the same issue. 

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New Here ,
Jun 24, 2024 Jun 24, 2024

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Same here, one bin kept scrolling to the bottom. I closed the whole program and openned it up again and it was fine for a few minutes and then did the same.

Copied everything to another folder and now that folder scrolls to the top

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New Here ,
Jun 24, 2024 Jun 24, 2024

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I have this problem too today! Keeping close and open the app 😞

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Community Beginner ,
Jun 24, 2024 Jun 24, 2024

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Wondering if anyone here is using a Logitech mouse and/or Logitech mouse gaming software. I restarted and turned off the auto-detect game option and fiddled with a couple other options in the Logitech software control panel and haven't had the problem since

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New Here ,
Jun 25, 2024 Jun 25, 2024

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Same bug. It happens after I try to apply effects onto clips in folder. AND it happend (for the first time today) when I loaded clips into the bin from windows folder. 

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Community Beginner ,
Jun 25, 2024 Jun 25, 2024

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Today it happened again, after I drag&dropped an image from the Finder to a media bin in Premiere. I saved and closed, then re-opened Premiere to get rid of the automatic scrolling.

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Community Beginner ,
Jun 25, 2024 Jun 25, 2024

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Not in my case, I'm using a Magic Mouse.

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Explorer ,
Jun 26, 2024 Jun 26, 2024

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Not for me but it is scrolling to the top in thumbnail mode. List view is fine. 

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New Here ,
Jun 27, 2024 Jun 27, 2024

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Same as everyone else here. Happened multiple times - seems to be when you drag and drop an item into the project folder, as opposed to using the Import tool.

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Explorer ,
Jun 28, 2024 Jun 28, 2024

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Ditto, latest version (24.5.0), Mac Sonoma.

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Enthusiast ,
Jun 28, 2024 Jun 28, 2024

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I've come across a strange bug in Premiere Pro 24.5. At a certain moment the project bin scroll bar starts running up\down by itself when you scroll or move the bar with the mouse in the opposite direction. I'm absolutely sure my mouse scroll is fine, because I can only fix this behavior by resetting the workspace in Premiere Pro, besides all the other scrollbars in other Premiere Pro windows do not act like that, it's the Project bin only. See the attached video.

It started in 24.5. No changes had been made in my system before that, and I do not have any mouse related software installed. 

Win11, i7 14700k, RTX 4080, QCyber Hype corded USB mouse.

No such problem in any other software but Premiere Pro.

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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I saw another report of this, but cannot find the thread.

 

Stan

 

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Enthusiast ,
Jun 28, 2024 Jun 28, 2024

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Look through Anna Beans' posts, I think I saw it there

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New Here ,
Jun 30, 2024 Jun 30, 2024

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We are also having the same issue.  We have a corportate account and are getting ready to deploy a fleet of laptops to the field.  We desperately need a solution.  Premiere 24.5 Build 50.  Annoying.

 

We can roll back to a prior version but according to this thread, the problem persists.

 

Help.

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Community Beginner ,
Jul 01, 2024 Jul 01, 2024

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Same issue here. Brand new build. Totally specced out. Windows 11.  Brand new install of Premiere Ver 24.5.0 build 57

I have the auto scrolling to the bottom issue. Restarting premiere fixies it but only temporarily. Does not happen when I full screen the bin window or in list view. Incredibly annoying. I hope someone comes up with a solution soon.

 

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New Here ,
Jul 02, 2024 Jul 02, 2024

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Same issue here. Super annoying. 

 

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