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538

Shortcuts cannot be used when entering Japanese/Korean on Windows

Enthusiast ,
Jan 24, 2023 Jan 24, 2023

Shortcuts cannot be used when entering Japanese or Korean on Windows

On a Windows computer
If the character input setting is "Japanese input (IME)" instead of "English input", the PremierePro shortcut will not work.

By the way, on Macintosh
Shortcuts work even when “Japanese input” is selected.

Some users have complained about what they can do with Macintosh but not with Windows.

Windowsパソコンにおいて
文字入力設定が、「英語入力」ではなく「日本語入力(IME)」になっていると、PremiereProのショートカットが効かない。

ちなみにMacintoshにおいては
「日本語入力」の時でも、ショートカットが効く。

Macintoshではできるのに、WIndowsで出来ないことで、一部のユーザーから不満の声があがっている。

 

한국어로 단축키 사용 불가
Windows(윈도우)에서 문자 입력 설정이 ‘영어‘가 아니라 ‘한국어’로 되어 있을 때 프리미어 프로에서 단축키 사용이 불가합니다.
Macintosh(맥)의 경우는 22.6.2 버전부터 한국어로 단축키 사용이 불가능해졌습니다.
한국 유저분들의 경우 윈도우와 맥 모두에서 한국어 단축키 사용이 되지 않는 불편함이 지속되고 있으며 한국 유저분들이 작업하실 때 큰 불편을 겪고 있습니다.

 

Mod note: Title and text of the post was changed as the same issue affects Korean editors.

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101 Comments
Participant ,
Apr 23, 2023 Apr 23, 2023

AIなどの先進的な機能の追加は素晴らしいですが、他の開発より最優先で日本語入力時のショートカットキーが使えない問題を解決してほしいです。

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New Here ,
Apr 23, 2023 Apr 23, 2023

是非お願いしたいです。

premiere proを、より使いやすいものにください。

全てのWindowsユーザーが望んでいると思っています。

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New Here ,
Apr 24, 2023 Apr 24, 2023

作業効率向上のためにもぜひ改善をお願いいたします。Macintoshではできるとは知りませんでした。adobe以外のアプリでもそうなのですか?

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New Here ,
Apr 27, 2023 Apr 27, 2023

ぜひ改善を!

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New Here ,
Apr 27, 2023 Apr 27, 2023

これは良い改善!是非お願いします。

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New Here ,
May 08, 2023 May 08, 2023

是非実装して欲しいです!

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Community Beginner ,
May 25, 2023 May 25, 2023

FYI, even on Mac system, with Premiere Pro 22.6 or later, English shortcuts do not work on non-English typing mode. There are so many non-English speaking users around world who need to use English shortcuts almost every second while editing. However, It seems the Adobe is not willing to solve this frustrating defect at all. There is no clear answer or plan that I heard from the Adobe so far. 

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Adobe Employee ,
May 25, 2023 May 25, 2023

@heesu25317174nk5m I can udnerstand how frustrating this problem is for you and others. It is a known problem on Windows using default Keyboard Shrotcuts and Japanese input at the same time. It is being worked on across Adobe Digital Video apps, but I don't yet have a time estimate for when it may get fixed. My understanding is that it's also a problem in apps like Photoshop and Illustrator too. Are you able to tell me if it happens for you in those apps as well?

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Community Beginner ,
May 25, 2023 May 25, 2023

@jstrawn I have used Premiere Pro up to 22.3 version, which had no trouble with English shortcuts (customised) when typing mode is Korean Language. I found from 22.6 version, English shortcuts are not working when typing mode is Korean Language. I tried version 2023 but it has the same problem. I hope the Adobe look into this matter seriously and release a patch to solve this frustrating glitch.

Regarding Photoshp and Illustrator, I don't use them so nothing to mention about them. 

In addition, in Premiere version 2023. "Command + V" which is "Paste" doesn't work as previsous versions. I had to cusomized the shortcut to "Paste to the Tarket Track". As there is no announcement about it that I could find. I had to customize "Shift+Command+V" to "Insert Paste to the Target Track" as well. 

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Community Beginner ,
May 25, 2023 May 25, 2023

FYI, I use Premire Pro with Mac. 

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

Hello,  @heesu25317174nk5mThanks for sharing your feedback! We do acknowledge the Mac KBS issue as a regression started on 22.6. We are working on this matter and will inform all Korean users once we have more updates. 

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Community Beginner ,
Jun 29, 2023 Jun 29, 2023

@A.Yamagishi   Hello!

This Premiere Pro keyboard shortcut issue occuring for Mac users continuously raised since the Adobe released 22.6 version. It is an issue that has been discussed for long time over 1-2 years. I think the Adobe is not willing to solve this matter urgently and also fails to understand the seriousness of this matter to Premiere Pro users in Korea. If the Adobe keeps tossing this matter around and does not show any progress quickly (within a couple of months), hundreds of users in my company cannot edure this inconveniency and time waste any more. We will have to think of other options.

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Community Beginner ,
Jun 29, 2023 Jun 29, 2023

全WindowsユーザーのためにWindowsが日本語入力モードになっていてもPremiereのショートカットキーが使えることをリクエストします。よろしくお願いいたします。

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New Here ,
Jul 17, 2023 Jul 17, 2023

2023으로 업그레이드하고 너무 불편했어요

원래 되던 기능이 안 되니까 일할 때 너무 거슬립니다 적응이 안돼요ㅠㅠ

작년부터 계속 얘기가 있었는데 아직도 아무 대처가 없다는 것이 답답해요.

새로운 기능을 요구하는 것도 아니고

이전 버전까지는 정상적으로 작동하던 기능을 다시 돌려달라는 것인데 말입니다

개발자님들 부디 관심 부탁드립니다...

 

 

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Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

Hello, @heesu25317174nk5m  
We have implemented an attempt to fix on Mac Keyboard shortcut issue on our current public beta build.
Can you try the build? We are looking forward to hearing back from you.

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Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

Hello @wjf27810498v6wa

We have implemented an attempt to fix on Mac Keyboard shortcut issue on our current public beta build.
Can you try the build? We are looking forward to hearing back from you.

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Community Beginner ,
Jul 18, 2023 Jul 18, 2023

Hello @AtsukoY_  Thank you for your invitation. I have been waiting for this kind of chance to make the Premiere Pro more stable and usable. It will be appreciated if you kindly let me know how to enter and try the build. 

 
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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

I'm learning Final Cut because of this, and I really hope they fix it soon. There are so many small bugs these days that it's hard to use Premier

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Participant ,
Jul 28, 2023 Jul 28, 2023

안녕하세요, 어도비 프리미어를 CS시절부터 거의 8~9년째 사용 중인 한국인 유저입니다


한국어 단축키 사용 불가능 이슈가 방치 된 상태로 오랜 시간이 흘렀습니다.
22.6 버전 이후로 계속 이어지고 있는 한국어 단축키 이슈.

그동안 여러 번의 업데이트가 이루어졌지만 한국인들이 작업하는데 있어서 제일 불편하게 생각하고 있는 부분들이 개선되지 않은 채 새로운 기능만 업데이트 되는 모습을 보면서 한국인 유저들은 어도비에 큰 실망감을 가지고 있습니다. 영어권 국가가 아닌 나라의 유저들을 향한 차별이 아닌가 하는 생각까지 듭니다.


기존에 없던 새로운 기능에 대한 오류라면 조금 더 기다려드릴 의향이 있습니다. '새로운 걸' 만드는 거니까 이해할 수 있어요. 새로운 기능을 만들려는 어도비 개발자 분들의 도전은 우리도 응원하거든요.

그런데 이건 무슨..
지금 우리의 상황은, 원래 잘만 쓰고 있던 기능을 못 쓰고 있어서 너무 불편한 상황입니다.
한국 유저들이 그 불편함을 한국 어도비 커뮤니티를 통해 오랜 시간 계속 말씀 드려왔는데도 불구하고
전혀 고쳐지지 않고 있어서 매우 화가 납니다.


어도비 프로그램들을 사용하는데에 지금까지 꽤 많은 금액을 지불하고 사용하고 있지만,
그동안은 페이에 대한 불만 없이 프리미어를 이용하고 있었습니다.
프로그램을 잘 사용하고 있었으니까요.

하지만, 기본적인 기능들이 개선되고 있지 않고 오히려 퇴행하고 있는 모습을 보니 매우 실망스럽고,
이제는 점점 돈이 아까워지기 시작합니다.

새로운 기능들 개발하지 않아도 되니까, 기존에 유저들이 잘 쓰고 있던 기능들이나 제대로 챙겨주세요.

빠른 개선 부탁드립니다.


I am a Korean user who has been using Adobe Premiere for almost 8-9 years
since the days of Adobe Premiere CS.
(It is written with the help of a translator, so the English expression may be strange,,)


It's been a long time since the issue of not being able to use Korean keyboard shortcuts has been left unattended. It has continued since version 22.6. In the meantime, several updates have been made, but Adobe Premiere Pro shows that only new features are updated without improving the parts that Koreans are most uncomfortable with. Because of these points, Korean users have a great sense of disappointment in Adobe. I even think that it is discrimination against users from non-English speaking countries.


If it's an error about a new feature that didn't exist before, we're willing to wait a little longer. We can understand this because we are creating something NEW. We support your challenge to create new features.
However, the current situation is very inconvenient because we are unable to use the function that we used to be able to use well.
Korean users are very angry at the current situation because it has not been fixed even though we have been talking about the inconvenience for a long time through the Korean Adobe community.


I've been paying quite a lot of money to use Adobe programs so far, but I've been using Premiere without complaints about pay. Because I was using the program well.
However, it is very disappointing to see that the basic features are not improving, but rather regressing, and I am starting to feel like I'm wasting my money.
Since you don't have to develop new features, please take care of the features that users have been using well before.

I hope for a quick improvement.

 

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Community Beginner ,
Jul 31, 2023 Jul 31, 2023

Hello @AtsukoY_ 

I installed Premiere Pro beta and tested it on MacOS Monterary. I am pleased to inform you that the keyboard shortcut issues have been cleared. With this beta version, keyboard shortcuts work equally well in Korean and English typing mode. Hopefully the Adobe will release a new official Premiere Pro version very soon. 

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

기다리다 못해 프로그램 플랜 해지를 고려 중

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Enthusiast ,
Aug 16, 2023 Aug 16, 2023

jstrawn

 

" It is a known problem on Windows using default Keyboard Shrotcuts and Japanese input at the same time. It is being worked on across Adobe Digital Video apps"

 

If this is a known problem why is it not listed in Known Issues documentation?

 

@jstrawn 

@Kevin-Monahan 

Inadequate Documentation - Known Issues

 

 

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New Here ,
Aug 16, 2023 Aug 16, 2023

 

베타에서는 잘 작동되네요!

희망이 보여요

정식 업데이트에 꼭 넣어주세요

감사합니다!!

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

@rem2 I'm a product team member, so my focus is on trying to gather info and to make a case for it to be fixed across all affected apps. The only documentation I have direct control over is this thread and others like it. @Kevin-Monahan do you know how Remote might go about requesting an official document about this problem? Note that it has been reported to affect other DVA apps as well as Photoshop and Illustrator.

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New Here ,
Aug 16, 2023 Aug 16, 2023

윈도우가 한글로 돼 있어도 단축키쓸 수 있게 해주세요~!

자막 만들 때 너무 힘듭니다ㅜㅜ

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