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Auto reframe focuses to the left side of the video, just totally doesn't work

New Here ,
Feb 24, 2023 Feb 24, 2023

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Always focuses to the left side of the video. It doesn't focus to the subject at all. I have heard that it's a gpu issue. I have rtx 2060. Auto reframe used to work but now it's totally useless. Please help.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @Eemeli28572835bvo2,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Explorer ,
Feb 24, 2023 Feb 24, 2023

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Can you provide any more info about it being a GPU issue? I'm experiencing the same thing with an RTX 3070ti.

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @Eemeli28572835bvo2,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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