Green horizontal Lines in my source monitor - Please Help!

Explorer ,
Jun 17, 2020 Jun 17, 2020

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I have thick green lines going across my source monitor and I have no idea what to do. I'm already on Mercury Playback Engine Software Only.

I got an error message saying I have to update my driver, I did that and the green lines appeared, I decided to check for an update on Premiere Pro - I've just Updated my Premiere Pro and the green lines are still there. 

So confused but here are some photos that might help

JoshP1001_0-1592394783773.pngJoshP1001_1-1592394814818.png

JoshP1001_2-1592394872266.png

 

 

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Adobe Community Professional ,
Jun 17, 2020 Jun 17, 2020

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Update graphics card driver.

How to manually install your Intel® Graphics Driver in Windows® 10 

 

If that does not work your card most likely is obselete and wont work with 2020.

Revert back to 2019 see if that will work for you.

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Explorer ,
Jun 17, 2020 Jun 17, 2020

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Thank you! I had already updated so I had to downgrade my driver to allow it to work. Here is the Link I used https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html

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