Importing MP4 files from Canon XA40 with CS6

New Here ,
May 14, 2022 May 14, 2022

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I just bought a Canon XA40 camcorder.  It shoots MP4.  I am using CS6.  It will let me import the file, however when I try to open it to edit it, it just says 'media pending' and never opens.  Does CC support these files (both 1080 and 4K)?

 

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Adobe Community Professional , May 16, 2022 May 16, 2022
  I'm going to need software that will let me import them as they are.   By @Gayle Stokes
When upgrading hardware, in this case a camera, one usually needs to upgrade the software as well; Premiere CC won't have issues with the files. Providing your machine is powerful enough to handle CC.

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Adobe Community Professional ,
May 15, 2022 May 15, 2022

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Try changing the mxf extention to mpg.

Are these 4K intra frame?

 

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New Here ,
May 15, 2022 May 15, 2022

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Thanks. Some were 4k, others 1920 x 1080.   I was just testing the different settings.  I did discover I could use Adobe media encoder to change them to .mov.  and that seemed to work.  But that will be very time consuming when I go to edit a 30 to 40 minute project using hundreds of clips!  I'm going to need software that will let me import them as they are.  

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Adobe Community Professional ,
May 16, 2022 May 16, 2022

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Try changing the extention instead of transcoding

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Adobe Community Professional ,
May 16, 2022 May 16, 2022

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quote
  I'm going to need software that will let me import them as they are.  

By @Gayle Stokes

 

When upgrading hardware, in this case a camera, one usually needs to upgrade the software as well;

Premiere CC won't have issues with the files. Providing your machine is powerful enough to handle CC.

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New Here ,
May 22, 2022 May 22, 2022

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changing the extension didn't help.  And when I went back to encode some more practice files, I couldn't get Adobe Media Encoder to work with them either.  So I'm afraid upgrading to CC is my only option.   It's too bad Adobe no longer offers a one-time buy-in software --  this is only a hobby for me -- I'm just making memories of our trips, so I'm not making any money.  And I'm retired, so I'm not earning a paycheck to support my hobby!  Thanks for the help.  

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