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Linking media losing in and out points

Community Beginner ,
Feb 13, 2020 Feb 13, 2020

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I have been experiencing problems over the past couple of days with Premiere projects losing the in and out points to all the clips on the timeline when I relink media. This makes all my sequences unusable. I have made sure to have the Align Timecode and Preserve interpret footage settings checked when linking. At first I thought it might be a change in compatibility with BRAW Studio but it does not happen to every clip and it does not happen to one singular video format. I have this problem on every file type I have tried; R3D, BRAW and CRAW. I have also had this problem on three separate PCs. I can export using Encoder directly with no problems but as soon as I open in Premiere I get the same problem. What’s changed? Has the latest update changed some settings somewhere? Any help gratefully received.

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Error or problem, Import

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Adobe Employee ,
Feb 13, 2020 Feb 13, 2020

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PeterD,

Can you test with a new project?

 

Thanks,
Kevin

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Community Beginner ,
Feb 13, 2020 Feb 13, 2020

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Hi Peter,

Yes if I creat a new project set a bunch of in and outs then make media offline - relink and the ins and outs are lost even without closing the application.

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New Here ,
Mar 19, 2020 Mar 19, 2020

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Hey Kevin. This is really becoming a major problem for me. I've had to retime my timeline cuts three times now because I work off of an SSD and will eject it and plug it back in frequently. Can this please please PLEASE be fixed soon? 

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Did you find a solution?

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Community Beginner ,
Feb 14, 2020 Feb 14, 2020

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Yes I have tried the Align Timecode checked and unchecked. It’s a serious problem for me right now with large projects that will take days to correct by hand waiting to go to clients. If I spend the time going back through and changing it by hand I’m worried that I’ll find myself in the exact same problem when I need to move the project.

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Community Beginner ,
Feb 14, 2020 Feb 14, 2020

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Yes this works. The in and out points are correct after importing from the XML. If I then unlink the project again and use the normal Premiere link the problem reoccurs so there is something wrong in that department. The XML route means I lose all my grade and plugins which makes it hard to use on larger projects.

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Contributor ,
Mar 12, 2020 Mar 12, 2020

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Hello, 

 

It seems that Premiere Pro has this bug since 14.0 version. 

See this uservoice we created to ask them to correct this problem, you can upvote and this will give more weight !

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39708745-cc-2020-timeline-c...

Also we made an article about this : https://autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinking

Best,

Nicolas from Autorkoma

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New Here ,
May 29, 2020 May 29, 2020

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Hi. I figured out the problem. It's Hard Drive Drive letters. So if you working on the project, and the drive you working on is Drive E: , wherever you move your footage to, the drive has to be E: as well. Usually drive letters change if you are using an External Drive, so this will cause this bug. So just change the Drive letter untill you get to the one that works. I've had this problem twice and this is how I fixed it on both occasions. 

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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How do you change the letter of the drive?

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Contributor ,
Nov 20, 2020 Nov 20, 2020

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After digging we found that it was happening when relinking footages when the media path changed.
So we implemented a tool to relocate your project footages easily available in the BRAW Studio Panel. 
Here is an article for more information : https://www.autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinkin...
Best,
Nicolas from Autokroma

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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When I relink the media, it shifts to the first frame. So I tried using the Automatic Tool in the BRAW Studio Panel but it doesn't say there are any issues. Please help!

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Using the 2019 version didn't fix it either.

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Contributor ,
Nov 20, 2020 Nov 20, 2020

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Hello Jake, please follow the steps of the article !

When using our tool, you should just open an empty project, and select the project before any shift ! It will not correct a project already shifted, it will prevent the shift to happen.

 

Also, the media files which have the shift should not be present at their initial path. 

If you want more support you can contact us directly and explain us your situation more in details : https://www.autokroma.com/contact

Best,

Nicolas from Autokroma 

 

 

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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The project doesn't have any shifted clips. They only shift once I relink the media (which I haven't done yet). All the proxies are edited, it's when I reconnect the full sized media the shift happens. Everytime the shift happens I close the project without saving. 

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Did you ever find a solution? I'm having the same issue and it's driving me insane.

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Contributor ,
Nov 22, 2020 Nov 22, 2020

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