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No Internet connection was found. Please check your Internet settings or firewall.

Community Beginner ,
Apr 22, 2009 Apr 22, 2009

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When I try to update I get this message:

"No Internet connection was found. Please check your Internet settings or firewall."

and porgram won't update.

I tried "fixes" offered on ADOBE website to no avail.

Anyone know how to fix this ?

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1 minute of silence for that awesome forum that ADOBE was....sniff sniff

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Community Beginner ,
Apr 18, 2020 Apr 18, 2020

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Unfotunately, the equivalent method does not seem to work on an iMac.  I am getting the same sort of error:

scottb87904652_0-1587230907804.png

No internet connection.  Check your Firewall etc.

But the is no wireless connection on and I connect through cable (RJ45 lan cable).

I am using Firefox.  Is that the problem?

I need to upgrade me Photoshop if possible, because if I upgrade my iMac OS as recommended, the old version will not work anymore.

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