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Premier pro and after effects crash when rendering

New Here ,
Jun 20, 2021 Jun 20, 2021

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I have the following pc specs:

 

Cpu - Ryzen 9 3900x

Gpu- 1660 super

Ram-32gb

Ssd-1tb

 

Prores 422

 

 I have a Premier pro sequence containing multiple after effects compositions every time I try to render progress freezes at a random point then when I press cancel Premier pro crashes.

 

At the same time the preview in after effects goes black and I have to exit both applications and restart only for the same thing to happen again. I have reinstalled both, cleared cache and still have the same issue, what can I do? 

 

TOPICS
Crash , Export , Freeze or hang , Hardware or GPU

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Community Expert ,
Jun 20, 2021 Jun 20, 2021

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Are your operating system and graphic card drivers up to date? Also are you using the latest version of Premiere and After Effects?

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Community Expert ,
Jun 20, 2021 Jun 20, 2021

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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.


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New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi Peru Bob,

 

Thanks for the advice.

 

I have implemented all of your suggestions, however nothing has improved.

 

There is a specific after effects composition on my premier pro timeline which takes about 1hr to render, it's extremely slow.

Then when I try to export my fully rendered premier pro timeline (completely green) using previews for some reason premier pro seems to ignore the fact it has already been rendered and attempts it again only to crash. 

 

My premier pro video previews is now 350gb large, Im very confused as to what is happening. 

 

Many thanks,

Josh

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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LATEST
quote

There is a specific after effects composition on my premier pro timeline which takes about 1hr to render,


By @defaultnjurpqhul4wj

 

Try exporting from After Effects (direct or through Media Encoder) and then import that file into Premiere Pro instead of using Dynamic Link between Premiere Pro and After Effects.

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