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I downloaded the trial of Premeire Pro CS6 today, and after I launched the application, it said "premiere pro could not find any capable video play modules".
Tried again, no luck.
My graphics card is at the latest driver that HP has out.
What should I do before I give up?
HP DV7t Quad 17'' Laptop
AMD Radeon 6770HD (Switchable Graphics)
AVG is the issue behind this, I have tried everything for 2 hours before coming across the end of this thread. disable AVG and premiere pro will work!
The problem seems to be in the Identity protection part of AVG. With that function disabled, my Adobe apps started working again.
Hi There. Spent all day trying to fix this. I did all the suggested options - re installs of software and graphics cards drivers. set battery usage to high performance, Backdated drivers for gpu. Eventually I disabled my AVG antivirus and boom everything works. I hope this helps some one else out there. I was really just about to give up hope.
Please help. I am getting this error on Windows 10.1 64-bit. I don't have AVG at all, and I have tried disabling my Windows Defender and Windows Firewall. Also updated my video drivers to the latest version, and tried re-installing Premiere. Nothing is working! Does anyone have an answer for me?
Try disabling all antivirus software and not just firewalls. That is what worked for me
Suddently, after year of use without doing anything:
"premiere pro could not find any capable video play modules"."
Are we serious? I've read ALL the solutions, tried as Administrator, re-installed Premiere CC 2015 and disabled Antivirus. NOTHING worked!
A whole bug can't be fixed by a company like Adobe??
NO reply after 2 days?
Where is everybody here?
All solutions written here simply DON'T WORK!
I am having the exact same issue. Had Premier running fine on Thursday, came back in on Friday and just get the can not find Video Modules error. Tried reinstalling both premier and my Video Cards. Nothing. Updated everything, nothing. I can't do my job.
I have had exactly the OPPOSITE experience. I run 4 monitors off my desktop. 2 off a iGPU (intel chipset/mobo) and 2 off and AMD R9 280. GPU. Premiere will run ONLY when my primary monitor is one of the 2 driven by intel iGPU. Premiere will NOT run when my primary monitor is one of the 2 driven by my much more capable AMD GPU. I need my primary monitor to be an AMD-driven monitor when I run Premiere, and all other times for that matter. All software, updates, and drivers and the very latest versions. Tried all the steps on this help page https://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html Nothing works.
i think you need to update update (download & install) your intel hd graphics drivers. Please update your drivers and try again.
Below are instructions how to update drivers on Windows .
Head Of Application Software Dept
Thanks larson this reaally helped me.
My System: Windows 10 running nvidia GT 610
Solution for me was to install the Microsoft Visual C++ 2015 Redistributable
When I tried to run the GPUSniffer.exe in the installation folder I got the error: MSVCP140D.dll is missing
When I tried running Premiere CC 2017 I got the error: premiere pro portable could not find any capable video play modules
I had also downloaded the nvidia driver.
That error "MSVCP140D.dll is missing" indicates that you are missing a Visual C++ redistributable file. Follow the procedure below to ensure that you have all necessary C++ libraries installed.
4. After double checking that all redistributables are installed (compare those installed in "Programs and Features" to the above list), restart your computer.
5. Open Premiere-- if you receive an error message upon startup, such as "the program can't start because MSVCR130.dll is missing from your computer," this means that you are lacking a redistributable, which in this example are the 2013 ones as indicated by the 13 in the file name.
The following websites were the ones I initially obtained guidance from, however the links in the Autodesk site are broken for a few of the downloads (hence the need for a VisualStudio Account):
https://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/the-program-cant-start-because-m... (This one addresses your error message)
I'm currently having the problem...
Adobe Premiere Pro could not find any capable video play module.
I tried everything like updating my drivers, reinstalling the product. Nothing works.
I have a desktop PC, AMD Radeon 7850 GPU( with latest drivers, 16 Gb ram nd i5 processor.
Any solution ?
Have you tried reinstalling your Visual C++ Libraries? If not, I highly recommend following the procedure in my comment above yours. Best of luck!
tried that too... the whole C++ libraries were reinstalled and they are working fine. Still this error with Premiere Pro