Premiere Pro not opening

New Here ,
Feb 25, 2019 Feb 25, 2019

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For some reason premiere pro does not open. I reset my computer, end all adobe processes over and over and maybe 1 in 20 times does it actually open the program. Then half the time it crashes. I do not have the time or money to use a program with so so so many issues. Why is this happening? If it cannot be fixed I will gladly take my money to a program that I can calmly use without so much frustration.

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correct answers 2 Correct answers

Adobe Employee , May 14, 2021 May 14, 2021
Hi Kevin, Check out: Why is my Premiere Pro app crashing on launch? Regards, Kevin

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New Here , Aug 05, 2021 Aug 05, 2021
I've been plagued with this problem for awhile and JUST found the solution that worked for me. Reallly simple. This link takes you to Microsoft Visual C++. Just click download and select 64bit then repair. Boom. Fixes Premiere Pro 2021 in about 5 seconds.  https://www.microsoft.com/en-us/download/details.aspx?id=30679

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Adobe Employee ,
Feb 27, 2019 Feb 27, 2019

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Hi kevinh78921672,

Sorry to hear that you are facing issue with Premiere Pro. We need your system info(OS version, RAM, CPU, GPU) to troubleshoot this issue.

Is there any error message after the crash? If so, share a screenshot with us.

Are you logged in as an Administrator? If you are on windows, try launching the app as an admin using the steps in this article: Run an Adobe program as administrator | Windows 7, Vista

Please let us know the status after trying the step.

Thanks,

Vidya

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New Here ,
Nov 19, 2019 Nov 19, 2019

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I recently had this issue as well. It was resolved by: 

  • Open your computer's task manager 
  • Find Premiere Pro and select it
  • Click 'End Task' 
  • try opening the app again. 

 

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Participant ,
Apr 27, 2021 Apr 27, 2021

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Having this issue using CC2021. End Task doesn't solve the problem.

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Participant ,
Apr 27, 2021 Apr 27, 2021

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Update: updating through Creative Cloud solved the problem

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Participant ,
May 17, 2021 May 17, 2021

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As a follow up, after updating through CC, the project hangs on opening for up to 30 minutes. This problem continued after transcodng the project to DNxHR/DNxHD

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Usually I would just restart my computer, thank you for the help this saved me much time.

 

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Adobe Employee ,
May 14, 2021 May 14, 2021

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Hi Kevin,

Check out: Why is my Premiere Pro app crashing on launch?

Regards,
Kevin

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Participant ,
May 17, 2021 May 17, 2021

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After following all the steps, this page was unable to resolve my problem.

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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Same here.

Restarting PC, restarting application after End Task - nothing helps.

 

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New Here ,
Jul 25, 2021 Jul 25, 2021

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Same issue here. Uninstalled/Reinstalled, updated app, restarted computerl, watched video on resetting and followed instructions, and still no Premier Pro. I'm on Windows 10 and my system meet all the requirements. What next? I have to complete a project/ What other software can I use that will give me the same results.

 

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Same issue although, luckily, I'm not facing an imminent deadline. I have uninstalled/reinstalled, updated, restarted, all to no avail...

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New Here ,
Aug 05, 2021 Aug 05, 2021

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I've been plagued with this problem for awhile and JUST found the solution that worked for me. Reallly simple. This link takes you to Microsoft Visual C++. Just click download and select 64bit then repair. Boom. Fixes Premiere Pro 2021 in about 5 seconds. 

 

https://www.microsoft.com/en-us/download/details.aspx?id=30679

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New Here ,
Aug 09, 2021 Aug 09, 2021

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this is on helpful at all to anyone using a mac

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New Here ,
Aug 11, 2021 Aug 11, 2021

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Perfect solution, solve the problem very easily. Thanks a Million!

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New Here ,
Aug 14, 2021 Aug 14, 2021

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This one finally solved my issues!

PP would not open or even attempt to launch. It kept telling me ( when I went to it's actual folder outside of creative cloud) that the file extension was missing or corrupt. Try to uninstall and reinstall. Which I did about a dozen times. Finally uninstalled all of adobe and reinstalled, still didn't work.

I just repaired the driver that this link takes you to and PP launched totally normal.

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Worked for me too!! Thank You

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New Here ,
Sep 05, 2021 Sep 05, 2021

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bro youre the best! Ive been here for weeks trying to figure out why my PP wouldnt open, I followed that link repaired file and viola 🙂

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New Here ,
Sep 11, 2021 Sep 11, 2021

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Worked like a charm! Thanks

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Explorer ,
Sep 21, 2021 Sep 21, 2021

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Same problem here and non of the above suggestions worked for me.

~I come here when Apps stop working.~

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