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Renewing Access Token for Communication with Team Projects

New Here ,
Jun 16, 2021 Jun 16, 2021

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I am consistently getting the same error in Premiere and Afeter Effects stating an "error occurred while renewing the access token used for communication with the Team Projects service. I'm running version Premiere 15.2 on Windows 10. I've rebooted the software and computer as well as signed out and back in through the Creative Cloud desktop app.

 

Has anyone else expereinced this, and is there a fix. I really don't use the Teams feature butmay need to with an upcoming project.Token Error.JPG

 

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Editing, Error or problem

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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Are you working with a Team Project now? Can't tell from your post. A bit more detail would help.

 

Neil

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New Here ,
Jun 16, 2021 Jun 16, 2021

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I'm not working with a Team project at the moment. Honestly I've never used that feature, at least not yet.

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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Then this is truly an odd thing. TP is not a regular part of stand-alone Premiere project operation. And that message clearly thinks Premiere is running in TP mode.

 

Neil

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Is your Creative Cloud subscription part of a Teams or Entreprise license?
In this case 'Team Projects' access may not have been enabled in the 'Admin console' by the license administrator for your account.


-Udo


Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

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