Ultra Key eyedropper not working on PC

[Ayapic]

After spending an hour on this, I decided to search and realize this has been a problem for many since around 2011.

I just installed the trial Premiere because I wanted to test green screening to see if PP worked better than my older editor.  When I use Ultra Key and use the eyedropper to select my green color, the color choice turns black (regardless of which color I pick with the eye dropper).  I'm *certain* I'm using Ultra Key and the eyedropper correctly.  In fact, if I manually change the color, the green screening works fine --- it's just that the eye dropper isn't working.

Can anyone offer a suggestion here?  thanks!!

[joncarlson77]

Still broken in the 2024 release! My primary editing setup doesn't have any issues across three monitors with the same scaling. But running a Surface Pro with high DPI connected to a vanilla 1920x1080 monitor breaks the eyedropper feature.