Uploading average Iphone videos and they will not play without glitching

New Here ,
Oct 28, 2019 Oct 28, 2019

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I have my students film on their iphone.  When they transfer the video to their PC and then try to load in Adobe the video will play and then loop back to the beginning. It is very glitchy......  Help

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correct answers 1 Correct answer

Deleted User
Oct 28, 2019 Oct 28, 2019

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Guest
Oct 28, 2019 Oct 28, 2019

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Adobe Community Professional ,
Oct 28, 2019 Oct 28, 2019

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Please provide  a little more information:

https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...

 

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:

MediaInfo 

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