Rush startup bug

New Here ,
Aug 04, 2020 Aug 04, 2020

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When Rush starts I'm getting "My Documents" folder not found. Windows 10 no longer uses the "My Documents" folder schema. Please see attached picture. 

 

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Crash, Desktop version

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Adobe Employee ,
Aug 05, 2020 Aug 05, 2020

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Hey there!

This looks like a permission issue to me. Please refer this article to provide permission to Adobe folders though, it's for Prmeiere Pro and After Effects but it will work same for Premiere Rush as well: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

 

Let us know how it goes.

Kartika

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