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s20 Ultra compatibility

New Here ,
Apr 09, 2020 Apr 09, 2020

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hello, I recently upgraded my phone from an s8 to the galaxy s20 ultra and I cannot download premiere rush on my new device.  It says its not compatible, does anyone know why?

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correct answers 2 Correct answers

Adobe Employee , Apr 09, 2020 Apr 09, 2020
Hi! The S20 is not available for Rush yet. We're working on adding support asap. You can add your vote to the UserVoice request to follow our progress.  https://adobe-video.uservoice.com/forums/916423-premiere-rush/suggestions/39939784-support-for-galax... Also, if you want to see the full list of supported devices, please refer to the link below https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other Thanks! Peter

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Adobe Employee , Dec 01, 2020 Dec 01, 2020
Hi all! We hope you all had a great Thanksgiving! We're excited to let you know that the Galaxy S20, 20+, S20 Ultra and S20 FE are fully supported in Rush 1.5.38 Happy editing! Peter

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New Here ,
Apr 09, 2020 Apr 09, 2020

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Same problem with my S20 (not a plus or ultra).  Shows as not compatible with my device.  Worked fine on my older S9.

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Adobe Employee ,
Apr 09, 2020 Apr 09, 2020

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Hi!

 

The S20 is not available for Rush yet. We're working on adding support asap. You can add your vote to the UserVoice request to follow our progress. 

 

https://adobe-video.uservoice.com/forums/916423-premiere-rush/suggestions/39939784-support-for-galax...

 

Also, if you want to see the full list of supported devices, please refer to the link below

 

https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other

 

Thanks!

 

Peter

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New Here ,
Jul 18, 2020 Jul 18, 2020

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19. july and still no progress. When will Rush become avilable for Samsung Galaxy S20 series? 

 
 
 
 
 

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New Here ,
Aug 19, 2020 Aug 19, 2020

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today August 19 still no answer as to when it will be available for s20 devices?

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New Here ,
Aug 31, 2020 Aug 31, 2020

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OMG whats up ADOBE that's ridiculous!! 

Rush NOW!

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New Here ,
Sep 13, 2020 Sep 13, 2020

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Its now 14 September 2020.... when is this magical fix, upgrade or what ever going to happen Adobe???

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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Almost November now and still nothing... At this rate it looks like the S21 will be out before the (very basic) software patch we've all been waiting all year for. Good thing we're all stuck paying a monthly subscription, right?

 

I'm going to take an educated guess and say that Rush for Samsung is dead and has been completely abandoned. Either that or the developers are con artists who never actually develop anything... Or maybe the developers died. Hard to tell at this point.

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New Here ,
Oct 25, 2020 Oct 25, 2020

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Looks like they just don't care. They replied in April on this thread and since then.... crickets. 

 

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Adobe Employee ,
Dec 01, 2020 Dec 01, 2020

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Hi all!

We hope you all had a great Thanksgiving! We're excited to let you know that the Galaxy S20, 20+, S20 Ultra and S20 FE are fully supported in Rush 1.5.38

 

Happy editing!

 

Peter

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Hello, I just purchased my galaxy note 2p ultra yesterday and can not download rush. It says the beta program is full. I have the app on my old phone.

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Adobe Employee ,
Dec 15, 2020 Dec 15, 2020

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I just made a change that should fix this. Can you please try to install Rush again? 

 

Thanks!

 

Peter 

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New Here ,
Dec 16, 2020 Dec 16, 2020

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It’s still saying the same thing. When I go into creative cloud on my phone it sends me to the google play store. The top says “Your device isn’t compatible with this version. “ And at the bottom it says, “Beta Program Full

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Adobe Employee ,
Dec 16, 2020 Dec 16, 2020

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Sorry, Marie - I missed the part where you mentioned your phone was a Note and not the S20 series. The Note series is not currently supported. Sorry about that. You can add your vote here, and you will be updated once support is added. 

 

https://adobe-video.uservoice.com/forums/916423/suggestions/42129193

 

Happy Holidays. 

 

Peter

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Community Beginner ,
Feb 11, 2021 Feb 11, 2021

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I have the same problem with the brand new s21. Who knows how to fix this? 

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New Here ,
Feb 13, 2021 Feb 13, 2021

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LATEST

Same update for S21 ultra Please !

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