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Build tags and popup links

Explorer ,
Jun 20, 2006 Jun 20, 2006

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I tried searching the forums, but couldn't find anything related. I apologize if this is a recurring item...

I have just started using build tags for topic contents, and I generate a WebHelp system. I have a procedure (numbered list) that among other things contains a list of popups (field descriptions). When I apply a build tag to the text below the popup links, the last popup no longer works.

I tried inserting som text (withut build tag) below the popup link, but this doesn't help. I have checked the HTML code in TrueCode, and the build tag does indeed start after the popup link.

Has anyone encountered this problem before? Is there a way to avoid it?

Regards,
Rannveig Østevik
TOPICS
HTML

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LEGEND ,
Jun 20, 2006 Jun 20, 2006

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Hi Rannveig. I've tested this and get the same results This does appear to be a bug as I've tried experiementing with various text patterns yet the problem remains. Have you thought about using either DHTML dropdown or expanding text as an alternative solution? I'd report this to Adobe using this form.

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Explorer ,
Jun 20, 2006 Jun 20, 2006

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Colum,

Thanks for investigating. Good to know that it's not only me...

For historical reasons all field descriptions are popups, and it would be too much work to convert them now. The problem with the build tags should be limited to the development phase, as I use conditions to exclude content that is not yet finished.

So I'll just see if I can find a temporary solution, but I'll submit the bug report to Adobe.

Regards,
Rannveig Østevik

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LEGEND ,
Jun 20, 2006 Jun 20, 2006

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Hi all

I guess the obvious solution here, assuming these would be something in actual production use, would be to add one final popup that you know will be "Dead", so the last popup you actually desire to work will work.

Just a thought... Rick

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Explorer ,
Jun 20, 2006 Jun 20, 2006

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OK... It seems I tricked myself in this case. Based on Rick's suggestion I did some testing, and got some "strange" results. It seemed like the popup link worked when I linked to a different topic, and that this link failed also if it wasn't the last in the list.

So then I started to see which differences there were between the two topics, and found that one of them had a build tag applied, that was excluded in the build. I had used a template when creating the topic, and wasn't aware that the build tag was applied.

When I removed the build tag, it all works OK.

Colum, you initially said you were able to reproduce the behavior? Do you have a similar situation, or is it something else that causes the effect in your case?

Regards,
Rannveig Østevik

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LEGEND ,
Jun 21, 2006 Jun 21, 2006

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That's a weird one. When I was testing this I used one of my test projects. I really should have created a new set of topics but opted for the lazy method of using an existing one. I have all sorts of crazy stuff in these that have been created over time. When I checked again I found exactly as you have said. There was a build tag against the topic the poup was linked to. Remove that and it all works. Our QA Manager would have a field day over this one!

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New Here ,
Mar 27, 2016 Mar 27, 2016

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