We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
When I try to generate webhelp for this specific project, RoboHelp hangs during the "updating files" progress message. The only way out is to close RH entirely. I can successfully generate webhelp for this specific project if I use NO conditional build expressions.
What I've tried
Things I've noticed
Any ideas would be appreciated!
I think the first thing I would try would be to create a new Single Source Layout. Then see if the conditionals hang that one.
If not, it was layout related and sometimes that happens. If the problem persists, I would expect something is going on with one or more topics. In that case it becomes a matter of figuring out which topics have the issues. You can work with a copy of the project. Delete half the topics and see if anything changes. The goal is to slice and dice and test until you isolate the problem topic(s).
Thanks. I'll let you know if any of that works.
Unfortunately I still can't generate webhelp using a conditional build expression in this one single project. I tried your suggestion of deleting the Single Source Layout. I also tried deleting topics, which eventually worked... sort of. There are about 150 topics in this project, so I deleted them in alphabetical groups. Deleted all the As, generated, deleted all the Bs, generated, and so on. After I deleted all the Ss, it generated while using the conditional build expression. I went back to an earlier copy before I started deleting topics, and I deleted only the Ss. No dice. By the time I deleted A-S, there are only 13 topics left in the project. I don't know if this is relevant, an unlucky omen or what... just thought I'd add that.
Not sure where to go from here. If anyone has any ideas, I'm all ears.
hello! I was having same issue. Turns out it was an issue with a single topic! Talk about needle in a hay stack! More specifically, it was an issue with a cell that had a condition applied to it (last cell of a table).
Note: The way this table was split and merged and had conditions applied to it (on some columns, not others)...I am not surprised there was an issue.
If it is the same issue, perhaps you can save time and look for this string to identify: "</td><?rh-cbt_end ?> </tr> </table>"
Hope this helps! Good luck
Working "backwards" and importing into a new project took a long time, but it worked. In the end, I found 2 topics (out of ~150) that were bad. Both had tables. One table was very complex with a lot of merged cells, and I was not surprised that it was a culprit. However, the other topic/table was simple and straightforward. No merged cells; no unusual formatting; no strange HTML tags in the code. I still have no idea why it prevented me from generating Webhelp, but I don't care anymore 😉
Thanks for the ideas and tips.