I have generated a .chm file (Microsoft HTML (primary help)). I have mapped the IDs with the specific HTML files accurately. I have placed it in the right path from where the application pulls the helps.
Still, it is not working. However, for other helps (don't know who mapped the files, may be the Tech Writer worked before me) it is working fine. Also, I have tried to check whether the map file (.hh) is selected using the SSL output setup. But I could not view i. Please help. If there is any other possible ways to bring up the helps ], please let me know. Thanks!
Thank you for your prompt response and a new point that I should note before compiling the helps. Yesterday, I checked with the technical team again to re-check the build. Then, we found that the problem was with the build not with the .chm file.