I am a creator of content and want our developer to estimate time required to take the help that I create and make it available in web-based sofware. Is there a forum or documentation that will help him to understand what is required to be done?
I would expect that to be on forums that the developer uses generally. It will depend on the the tool they use, type of help output and the number of topics. There is information on my site about calling help but I can't help with the time required.
I suggest you change your forum name from your email address unless you are expecting some solicitors to advise you they have funds to distribute in exchange for a fee.