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Error en la imágenes del proyecto compilado

New Here ,
Feb 05, 2021 Feb 05, 2021

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Saludos,

 

Recientemente vengo trabajando en RoboHelp 2019 Classic, cuando realizo la compilación del proyecto en Responsive HTML5 genera el proyecto pero algunas de las imagenes no son visibles, anteriormente si se mostraban, no sé si es producto de un cierre inesperado de la aplicación que sufrí recientemente y que a lo mejor pudo cambiar la configuración.

 

Que pendiente de una posible solución. Gracias.

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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Are the images actually in topics or are they accessed by clicking a link?

 

Images that show in the topic should automatically upload when you generate. Images that are accessed by clicking a link need to be added as baggage files. From the translation of your post I think they were uploading before but I'm not sure.

 

Try deleting the CPD file and then opening the project again. RoboHelp will create a new one any maybe the crash corrupted the one you have at the moment.

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Adobe Community Professional ,
Feb 07, 2021 Feb 07, 2021

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Are the missing images listed correctly in the Project Manager panel? If not, you could be experiencing a bug which randomly affects some projects and files (usually images and stylesheets) in Robohelp Classic.

 

If they are not listed, try the following:

1. In the project, create a new folder. This is temporary and we will delete this folder shortly.

2. Wait until Robohelp finishes thinking. Usually this will be quick, but for very large projects it can take some time.

3. Delete the temporary folder.

4. Check if the images are listed in the Project Manager panel. 

5. If the images are now correctly listed, repeat this procedure each time you notice the images missing in the output. 

 

 

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Gracias Peter, tú respuesta me ayudó a dar solución al error de carga de las imágenes.

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