Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


How to get the Maximize button on IE enabled for the online help?

New Here ,
Feb 20, 2020 Feb 20, 2020

Copy link to clipboard

Copied

Hi, I use Robohelp (Adobe Communication Suite 2017 ) for generating online help and use Responsive HTML5 as the output.

 

After the online help is integrated with the product and the online help is launched, the Maximize button on the online help page is disabled. However, the Maximise button is enabled in Chrome.

 

Our customers use Internet Explorer. Do you know of a way in which the Maximize button can be enabled on Internet Explorer as well? 

 

Regards,

Pankaja

TOPICS
Classic

Views

134

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 20, 2020 Feb 20, 2020

Copy link to clipboard

Copied

Are you all patched up? Have you looked at how the program is calling the CSH topic?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 20, 2020 Feb 20, 2020

Copy link to clipboard

Copied

Linked to Jeff's reply, if you double click the index.htm (start page) in File Explorer, do you then see the maximise button. If you do, the problem would look to be in your call for CSH.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2020 Feb 21, 2020

Copy link to clipboard

Copied

LATEST

Many thanks, Jeff and Peter. I followed your suggestions. The RoboHelp is updated and when I opened the index file in IE on my machine, the Maximize button is enabled.

I am requesting my engineering team to look into the call to the online help.  

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp